Privacy & Cookies - Timberwolf [D]

Timberwolf [D]

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Privacy & Cookies

Entec Industries Ltd co reg 034477258 t/a Timberwolf in the UK. Environmental Manufacturing LLP co reg OC326713 t/a Timberwolf Tomo Industrial Estate, Stowmarket, Suffolk IP14 5AY

Introduction

Timberwolf takes the privacy of your information very seriously. This privacy policy explains how and for what purposes we use the information collected. Please read this policy carefully.

Whenever you provide information to Timberwolf, you are agreeing to be bound by this privacy policy in respect of the information collected about you. You acknowledge and agree (on your own behalf and duly authorised on behalf of any third party whose details you supply) that the processing (including disclosure) of personal information is necessary or desirable for the provision of relevant services and the operation of Timberwolf’s performance of its rights and obligations owed to you or a third party.

The references to information ‘relating to you’ or ‘about you’ include references to information about your employees, representatives, agents, directors, officers, shareholders or other relevant parties whose details you have provided and those of your affiliates and subsidiaries and sub- contractors and those of any third party whose details you supply to Timberwolf.

We may update this policy from time to time to take account of changing requirements and we request that you refer back to this policy frequently to review any revisions. If at any time we decide to use personal information in a manner significantly different to that stated in this policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in this new manner. If you have any queries about the policy, please get in touch with us using the contact details set out at Contact Us below and we will do our best to answer your questions.

Collection & Use of Information

We do not collect personal information about you apart from information for which you volunteer, for example, by completing the online registration form or using the “Contact Us” function on the Timberwolf website. The information collected may include the following:

  • your name, company name, title in your company;

  • your email address, postal address, telephone and machine information;

  • we will use your contact details in order to respond to any queries submitted by you.

We may also use your information

  • to provide you with information, including marketing information in relation to upcoming Timberwolf or industry events, meetings, conferences, seminars, offers, products or services which we believe could be of interest to you or your organisation;

  • to carry out surveys and to get your views in relation to the products or services which we or third parties provide.

We may contact you by any means of communication for which you have given us contact details, including email, telephone and post. However, you may choose not to receive such information by so indicating on the online registration form at the time of providing your information or by simply using the ‘Contact Us’ function below.

Any financial details supplied to us such as bank details and/or credit card details are used solely for the purpose of processing payments.

Sharing of Information

Your personal data will be treated in confidence and will not be disclosed to any third party for marketing purposes. On occasion, we may use third party agents and service providers to assist us in the use of your data as outlined above.

We may provide your personal information to a third party as part of a sale or transfer of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the prevention of fraud or other crime).

Information automatically collected from your computer

When you visit the Timberwolf website, our web server automatically records your IP address. This IP address may be linked to any of your personal information. We use IP addresses to help us administer the website and to collect demographic information for marketing and aggregation purposes.

We may also gather other non-personal information (from which we cannot identify you) such as the type of your Internet browser, which we use to provide you with a more effective service.

Cookies

When you visit the Timberwolf website, our web server automatically records your IP address. This IP address may be linked to any of your personal information. We use IP addresses to help us administer the website and to collect demographic information for marketing and aggregation purposes.

When you visit the Timberwolf website we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. In this regard, please review our cookie policy at which sets out the purposes for which we use cookies and how they can be disabled.

Changes to your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details that we hold about you, please contact us at marketing@timberwolf-uk.com.

Security

We are committed to protecting the security of your personal information. We have implemented appropriate technology and policies to safeguard your personal information from unauthorised access and improper use. However, the nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet.

Linking to third party websites

We are not responsible for the privacy policies and practices of other websites, even if you access them using links from the Timberwolf website. We strongly recommend that you check the policy of each website you visit and contact its owner or operator if you have any concerns or questions.

In addition, if you linked to the Timberwolf website from a third party website, we are not responsible for the privacy policies and practices of the owners or operators of that third party website. We strongly recommend that you check the policy of that third party website and contact its owner or operator if you have any concerns or questions.

Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, or if you do not wish us to continue using your information as outlined above, you can do so by sending an email to us at marketing@timberwolf-uk.com or write to CRM Manager, Timberwolf, Entec House, Tomo Industrial Estate, Stowmarket, Suffolk, IP14 5AY England.

Cookie Policy

Information about our use of cookies

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Due to recent changes in law, all sites which operate across certain parts of the European Union are required to obtain consent for using or storing cookies (or similar technologies) on your computer or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using those cookies.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Key concepts

  • First and third-party cookies: whether a cookie is 'first' or 'third' party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by this website).

  • Third-party cookies: are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site this would be a third-party cookie.

  • Persistent cookies: these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

  • Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

How to delete and block our cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Can I withdraw my consent?

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

For further information about deleting or blocking cookies, please visit:http://www.aboutcookies.org/Default.aspx?page=2.

How to turn cookies off

Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

What cookies do we use and why?

To find out about specific cookies we use on this site, please see below for details.

The cookies used on our site are categorised as follows:

  • Strictly necessary

  • Performance

Strictly Necessary

‘Strictly necessary’ cookies let you move around the site and use essential features like accessing your profile and posting feedback. Without these cookies, these services cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

We use these strictly necessary cookies to:

  • identify you as being logged in to our site

  • enable you to submit information via online forms such as registration and feedback forms.

Accepting these cookies is a condition of using the site, so if you prevent these cookies we can’t guarantee your use of our site or how the security on our site will perform during your visit.

Performance

‘Performance’ cookies collect information about how you use our site e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our site works, understand what interests our users and measure how effective our content is.

We use Web Analytics performance cookies to provide anonymous statistics on how our site is used.

Some of our performance cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.

By using our site, you accept the use of ‘Performance’ cookies. Accepting these cookies is a condition of using the site, so if you prevent them we cannot guarantee how our site will perform for you.